Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided
or products delivered, we will refund the money, provided the reasons are genuine and proved after
investigation. Please read the fine prints of each deal before buying it or availing, it provides all the details
about the services or the product you purchase.

In case of dissatisfaction from our services, clients have the liberty to escalate to the higher authority via
contact link. However, if the customer is totally unsatisfied with the product or service provided
refund/cancellation is possible after due scrutiny of the issue independently.

Cancellation Policy

Any service/training/project pre-arranged is to be canceled 7 business days prior to the original
commencement date, in such case a complete refund will be provided within 14 business days to the
same mode of payment
Requests received later than the aforementioned duration of the service/training/project will not be
considered for cancellation/refund process.
For cancellation please contact us via contact us link. 

Refund Policy

We will try our best to create the suitable design concepts for our clients.
In case any of our client is completely unsatisfied with our products we can provide a refund (terms and
conditions as applicable).
Products delivered if damaged upon arrival will be replaced by us, in case of non-compliance of the
required time and non-availability a complete refund will be provided.
Products after use found fault with will be also considered for replacement/refund if it complies with the
warranty terms and conditions.
Products opened and used but not liked will not be considered for replacement/refund.

Courses

Propel.study reserves the right to cancel courses on notice and will offer learners a full refund of
unattended classes.
You are requested to retain from cancellation of your respective course/s as no refund will be made under
such circumstances.
We also reserve the right to terminate any learner, after the onset of the course, who does not have
acceptable conduct over a period of time.
Our forum is not liable for loss of sessions or other services due to factors outside our control.